If the product(s) are not as expected, you must inform ISLA BOHEMIA HANDMADE within 14 days by sending an email to firstname.lastname@example.org. I will contact you within 2-5 working days with additional information for returning the product(s). The product(s) must be returned within 14 days after you receive a reply form ISLA BOHEMIA HANDMADE.
ISLA BOHEMIA HANDMADE will transfer the amount due (excluding shipping costs) to you within 2-5 working days if the product(s) arrive in good order and unworn. Product(s) must be returned undamaged.
Earrings must be unworn for hygienic reasons.
The shipping costs of the return are at the expense of the customer
Please fill in the return form upon returning the product(s)